lu4.org — LU4 Platform
Last updated: 27 July 2026
These Terms are entered into between you (the "User") and GAMEVIBE LTD, a legal entity incorporated under the law of England and Wales, with company registration number (Companies House number) 17353570 and registered office address at Suite 7007, 128 Aldersgate Street, Barbican, London, England, EC1A 4AE, United Kingdom (the "Operator", "we", "us"). The Operator itself accepts payments for Paid Digital Services and, for the purposes of these Terms, is the Merchant of Record — no separate legal entity is engaged for this function.
These Terms of Use (the "Terms") are the principal agreement governing your access to and use of the website https://lu4.org, the LU4 game client and launcher, the forum, the wiki, the Platform store, and the official community channels (together, the "Platform"). These Terms are supplemented by the Privacy Policy, the Refund Policy, the Community Rules / Game Rules, and the Intellectual Property and Infringement Notices Policy (together, the "Related Policies"). Each Related Policy addresses a narrower subject (data processing, payments, in-game conduct, rights infringement) and is incorporated into these Terms by reference; in the event of a conflict on a specific matter, the relevant subject-specific Related Policy prevails, and these Terms prevail on all other matters.
Capitalised terms used in these Terms and in each Related Policy have the meanings given below, unless a specific document expressly provides otherwise.
The Platform is an independently operated online gaming service. Depending on how you interact with it, the Platform includes:
We may add, change, restrict, or discontinue any of these features entirely at any time, in particular in light of the Early Version status described in clause 8. This does not mean that we may arbitrarily deprive you of Paid Digital Services you have already paid for without applying the rules set out in Part D.
These Terms constitute a proposal to enter into a contract (an offer) in accordance with the general principles of the contract law of England and Wales and the Electronic Commerce (EC Directive) Regulations 2002: they contain all material terms for the provision of Platform services, including a description of the services, payment arrangements, refund terms, and the procedure for handling enquiries. You accept that offer in full when you:
If you do not agree to these Terms in full, you must not perform any of the actions listed above and must stop using the Platform.
These Terms are drawn up in the English language, which is the language of incorporation and principal operations of the Operator. For the convenience of the Platform's international audience (see clause 11), we may offer translations of these Terms into other languages, including Ukrainian, Russian, Spanish, and Portuguese. Such translations are provided solely for ease of reference; in the event of any discrepancy between the texts, the English version prevails, except where applicable mandatory law of the consumer's country of residence requires a different rule of interpretation in the consumer's favour.
By registering an Account, you confirm that you have the necessary legal capacity and that applicable law does not prohibit you from using the Platform. The following rules apply regarding age:
We may amend these Terms at any time. We will notify you of changes by posting an updated version on the Platform, indicating the update date; for material changes, we will additionally make reasonable efforts to provide advance notice by email or through the Account interface, with a reasonable transition period before the change takes effect. Continued use of the Platform after the effective date of a change constitutes acceptance of the updated Terms.
Unless expressly stated otherwise, use of the Platform does not transfer to you any ownership right in the software, databases, or other elements of Operator Content. You receive only the limited licence described in clause 37, together with the ability to accumulate Virtual Currency and Virtual Items on the terms of Part D.
We aim to announce planned material changes to functionality through Platform news or the Official Community Channels; however, given the Early Version status (clause 8), some changes may be introduced promptly, without detailed advance notice, where necessary to fix bugs, address vulnerabilities, or maintain game balance.
You acknowledge and agree that during the Early Version stage or another pre-release stage:
We recommend taking this status into account when deciding how much time or money to invest in the Platform at this stage.
The Platform is an independent project in the classic MMORPG genre. Unless expressly stated in a signed written document, the Platform is not sponsored, endorsed, affiliated, licensed, or officially connected with any publisher, developer, or rights holder of any game whose name, terminology, mechanics, or general concepts may be referenced or associated with Platform Content. Any such reference, if present, is made solely for the purpose of identification, comparison, compatibility, or description, and does not imply sponsorship, licence, or authorisation by such third party.
Any such reference, where present, meets the generally recognised criteria for good-faith nominative fair use: (a) the relevant genre element or mechanic cannot be described in another commonly understood way without such reference; (b) it is used to no greater extent than reasonably necessary for identification or description; and (c) the manner of use does not create in an average user the impression of sponsorship, endorsement, or official connection with the third party. The Platform's materials describe it as an independent project in the relevant genre, not as a sequel, authorised version, or official derivative of any specific third-party game.
The Operator conducts periodic internal reviews of Platform Content for elements that may prove to have been borrowed without adequate legal basis, and undertakes to promptly remove, replace, or rework such elements upon a substantiated complaint, in accordance with the procedure set out in the Intellectual Property and Infringement Notices Policy.
The Operator does not represent or warrant that any third-party intellectual property referenced on the Platform belongs to, is licensed to, or is approved for use by the Operator merely because it is discussed or mentioned on the Platform. You are solely responsible for ensuring that your conduct, User Content, purchases, and technical activity comply with applicable intellectual property law.
The Platform is available to users from many countries and is offered in several languages; the Platform's confirmed audience includes users from the European Union, countries in Asia, the United States, and Latin America. You are responsible for ensuring that your use of the Platform, including making payments and uploading Content, is lawful in your jurisdiction. We may restrict access from certain countries where required by applicable law or risk-management considerations.
The Operator is not liable for any failure or delay in performing its obligations caused by circumstances beyond its reasonable control, including:
Where such circumstances occur, the time for the Operator's performance of its obligations is extended for the duration of those circumstances, and Users will, where possible, be informed of this on the Platform or in the Official Community Channels.
When creating an Account, you agree to provide accurate, current, and complete information (including at least a valid email address) and to keep it up to date. You may not register using false personal information, stolen credentials, or information that conceals your true identity in circumstances where disclosure is reasonably required for security or legal-compliance reasons.
You are solely responsible for keeping your credentials (login and password) confidential and for all activity carried out through your Account, including purchases of Paid Digital Services. If you suspect unauthorised access to your Account, notify us immediately through support.
For the vast majority of Users, standard registration and email confirmation are sufficient for full use of the Platform. We request additional identity or payment verification only where reasonably necessary to prevent fraud or resolve a payment dispute, proportionate to the actual risk of a typical small Virtual Currency purchase.
You may not create multiple Accounts for fraudulent purposes, to circumvent restrictions, or to abuse the referral programme or promotions described in clause 31.
We may temporarily suspend an Account or specific features of it if we reasonably suspect a breach of these Terms or the Community Rules, fraud, chargeback abuse, use of cheats or bots, or if we have received an intellectual property complaint that requires review.
We may permanently terminate an Account if: you materially or repeatedly breach these Terms or the Community Rules; your continued access poses a genuine risk of fraud, security compromise, or infringement of third-party rights; or you provided false age information at registration.
Upon termination of your Account, your licence to access the Platform ends, and unused Virtual Currency and Virtual Items are cancelled to the extent determined by us, subject to any refund rights provided for in clause 25 and the Refund Policy.
The Platform offers the purchase of Virtual Currency, Account premium status, and other Paid Digital Services. The following rules apply to Virtual Currency and Virtual Items:
As of the date these Terms were last updated, the Platform does not offer the purchase of items or bonuses with a random outcome ("loot boxes", "crates", or similar). If such mechanics are introduced in the future, the Operator will disclose the probability of obtaining each category of outcome directly on the relevant purchase page in the Platform store before payment, in accordance with established industry practice and applicable consumer protection law.
Payments for Paid Digital Services are accepted directly by the Operator, which in that connection acts as the Merchant of Record. The Operator's details for billing purposes are set out in the preamble to these Terms and are further disclosed at checkout. The Operator is responsible for granting access to the purchased service, processing payment, billing, tax collection, and refund administration for the relevant transaction; for the technical processing of transactions, the Operator may engage a regulated Payment Processor acting on its instructions.
The Platform offers both one-off purchases of Virtual Currency or Virtual Items and services with recurring (subscription) billing. Price, currency, and frequency are disclosed before checkout. Recurring charges continue until cancelled by you through the Account dashboard.
Unless expressly stated otherwise, prices may include value added tax (VAT) in accordance with the Value Added Tax Act 1994 and other applicable tax law of the United Kingdom, where applicable.
Detailed rules on the right of withdrawal from the contract, cases for refunds, and time limits for handling requests are set out in a separate Refund Policy, which applies to all purchases on the Platform and has the same legal force as these Terms.
Before initiating a chargeback through your bank or payment system, you agree to contact Platform support to resolve the matter directly. Chargeback abuse is a material breach of these Terms.
We and our payment partners may use automated and manual tools to detect fraud. Transactions identified as high-risk may be delayed, declined, or subjected to additional review proportionate to the identified risk.
The Platform may be used only for lawful purposes and in accordance with these Terms and the Community Rules / Game Rules.
Without limiting the Community Rules, the following is prohibited on the Platform:
Reverse engineering, decompilation, source-code extraction, excessive automated scraping, or attempts to compromise the security of the Platform are prohibited without the Operator's prior written permission.
The Operator may offer referral programmes or promo codes that grant Account bonuses. Such bonuses have no monetary value, may not be transferred or exchanged for money, may have a limited validity period, and may be cancelled in the event of abuse.
The Operator permits Users to record, live-stream, and publish video or audio content about their own gameplay experience on the Platform, including monetising such content on third-party services, provided that these Terms, the Community Rules, and applicable law are complied with.
Official Community Channels managed by the Operator and designated as such on the Platform are considered part of the Platform for the purposes of these Terms and the Community Rules and are subject to the same standards of conduct and moderation. A specific list of such channels is published directly on the Platform.
You retain ownership of your User Content. By submitting it to the Platform, you grant the Operator a limited, non-exclusive, royalty-free licence to host, store, display, and process such User Content to the extent necessary for the operation, moderation, and improvement of the Platform.
If you voluntarily provide the Operator with feedback or suggestions for improving the Platform, the Operator may use them freely without any obligation or compensation to you.
Operator Content belongs to the Operator or its licensors and is protected by applicable intellectual property law, without prejudice to the third-party rights referred to in clause 9.
Under these Terms, the Operator grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial purposes.
The procedure for submitting and reviewing notices of possible infringement of third-party intellectual property rights is set out in a separate Intellectual Property and Infringement Notices Policy.
The Platform and all Paid Digital Services are provided on an "as is" and "as available" basis to the maximum extent permitted by law.
To the maximum extent permitted by law, the Operator's aggregate liability for claims arising in connection with these Terms shall not exceed the greater of: (a) the amount you paid for the relevant Paid Digital Service during the three months preceding the event giving rise to the claim; or (b) the amount of £500 (five hundred pounds sterling). This does not apply to liability that cannot be excluded by law.
You agree to indemnify the Operator for reasonable losses and legal costs arising from your breach of these Terms, your User Content, or your unlawful conduct on the Platform.
These Terms are governed by the law of England and Wales, without regard to conflict-of-laws rules, except where mandatory consumer protection or data protection law of your country of residence applies in your favour.
The parties will seek to resolve any dispute through negotiation via Platform support. If this is not possible, the dispute will be referred to the competent courts of England and Wales, which shall have exclusive jurisdiction, unless applicable consumer protection law of your country of residence grants you the right to bring proceedings before a court or out-of-court body in your place of residence — in which case that right is reserved to you.
The Operator is incorporated in England and Wales and does not have a separate establishment in the European Union. The Operator does not currently appoint a separate representative in the European Union under Regulation (EU) 2022/2065 (the Digital Services Act) or the GDPR (Regulation (EU) 2016/679); such an appointment may be required by applicable EU law with respect to users who are residents of the European Union.
Official notices from the Operator are sent to the email address provided at registration, or are published on the Platform or in the Official Community Channels. You agree that this method of notice is adequate for the purposes of these Terms.
The Operator may assign its rights and obligations under these Terms, in whole or in part, to another person, in particular in connection with a reorganisation, sale, or transfer of the relevant business, by notifying Users through the Platform. The User may not assign their rights under these Terms without the Operator's prior written consent.
If any provision of these Terms is held unenforceable, the remaining provisions remain in effect. These Terms, together with the Related Policies, constitute the entire agreement between you and the Operator regarding the Platform.